AVEVA™ InTouch HMI 2023 R2 P01 Readme

Defect ID

SR/Case Number

Description

IMS-2985984

960371904

When validating an application object containing Alarm Client .NET client control, the version of the .NET client control incremented in the change log without any changes to the .NET control.

IMS-3000512

960374453

When a user used a UDT with Integer Tag with SIM, the tag value in runtime defaulted to the maximum set value and could not be changed.

IMS-3003376

960375737

When any objects were duplicated using the Ctrl command (Ctrl+D), the Arrange graphics option in the Draw menu was grayed out.

IMS-3003712

960370245

In InTouch HMI 2023 P03, the navigation bar of the WindowMaker disappeared during script opening and closing.

IMS-3005355

960375747

The keyboard shortcuts Ctrl+S and Ctrl+N did not work while editing scripts.

IMS-3020843

960378303

When the function AttemptInvisibleLogon was used in a domain environment, the login process took 10-20 seconds. If the user clicked anywhere during the login process, the WindowViewer stopped responding.

IMS-3021865

960371040

While changing Trend Client properties in runtime, the pen attributes disappeared or changed.

IMS-3021934

960375339

The vers_res.inf file was corrupted after several power outages.

IMS-3023929

960341228

In the German installation of InTouch HMI 2023 P03, incorrect alarm bits were displayed in the Web Client, whereas the WindowViewer displayed accurate data.

IMS-3024436

960379857

The AlarmApp showed TimeLCTOAT & TimeLCT in reverse positions when the alarms are shelved.

IMS-3026661

960369259

When importing a graphic in Graphic Access API sample, an error message was displayed “Import failed: Import Failed, Schema validation of xml file failed.”

IMS-3031426

IMS-3193589

960371812

Post-migration from InTouch HMI 2014 to InTouch HMI 2023 P03, the ‘Me.xxxxx’ references were not properly updated in Trend Control.

IMS-3032187

960382317

When using a data change script that included a tagname field, all scripts with the same tagname, but with different tagname fields, displayed the same information.

IMS-3032384

960381310

In InTouch HMI 2020 R2 SP1 and InTouch HMI 2023, users could not search for an application using the keyboard as only one application was selected at all times.

IMS-3034154

960374098

It took a long time to sign in using the smartcard authentication method.

IMS-3036283

960368485

During runtime, the custom layer in OMI Map App did not show data when no graphics were on the map.

IMS-3036416

960383270

The $OperatorName tag did not display the user’s full name.

IMS-3038689

960376515

When the user tried to create two InTouch applications, one application with discrete tags and another with discrete tags and condition scripts, and executed the DBDump of the latter into the former, the names of the imported scripts were incorrect.

IMS-3043712

960383436

In InTouch HMI 2023 R2, use of the external providers’ feature to create new InTouch tags resulted in bad runtime data.

IMS-3044947

960384126

In InTouch HMI 2023 R2, after exporting and importing JSON files, the Access Name disappeared from the Members/Instances list.

IMS-3047289

960386660

In the Japanese installation of InTouch HMI, the WindowMaker application crashed during the printing process.

IMS-3047318

960386660

In the Chinese installation of InTouch HMI, the WindowMaker application crashed during the printing process.

IMS-3048691

960380987

Post-upgrade from InTouch HMI 2023 P03 to 2023 R2, querying a Hist Trend covering a time period which includes midnight resulted in a bad Trend.

IMS-3051120

960385167

On a Windows 11 operating system using standalone InTouch HMI 2023 R2 with NAD, the WindowViewer stopped responding with the error message, “Error getting to set Entries in ACL. Error:80070534”.

IMS-3054559

960384212

InTouch HMI was logging null values to Historian for the tags that had initialization value set to 0.

IMS-3055420

960383833

Post-upgrade to InTouch HMI 2023, the OPC DA connection stopped working every 24-48 hours. To resume the connection, the users has to restart Gateway and re-initialize their get records on the server side.

IMS-3058936

960380845

In InTouch HMI runtime, when multimonitor screen was used, the maximize option did not cover the complete resolution of the screens.

IMS-3059570

960389252

While creating a new folder or deleting a window, the tree view of Windows malfunctioned.

IMS-3066443

960390208

On a German installation of InTouch HMI 2023 P03 using the “Print project documentation” function, when printing to a text file, the tag names were missing for all variables.

IMS-3067496

960389422

InTouch 2020 R2 SP1 crashed when the Unused Tags tool was used.

IMS-3074940

960389665

The Windows and Scripts pane did not display windows and folders separately.

IMS-3074982

960391187

In a native window of WindowMaker, when using the keyboard shortcut Ctrl+D to duplicate a symbol or other object, if the contextual menu is open, a duplication loop is created.

IMS-3103706

960392721

When using the XML import Method, the WindowMaker creates some windows and stops responding.

IMS-3183859

960392314

The Galaxy Browser window did not show all properties for Trend Client Control and Show all properties checkbox was disabled.

IMS-3188212

960392260

When Quick Function is used with a return value, and the script is validated, the Windowmaker stops responding.

IMS-3188498

960368821

In the German installation of InTouch HMI 2023 P03, incorrect animation bits and alarms were displayed in the Web Client and Alarm Control Client respectively, whereas the WindowViewer displayed accurate data.

IMS-3190516

960394633

In the English installation of InTouch HMI 2020 R2 SP1 P01 on Windows 10 Pro Mac and Windows server 2019, the string formatting in the Meter Wizard was rounding the numbers differently.

IMS-3198250

960394186

Post-upgrade from InTouch HMI 2023 R2 to InTouch HMI 2023 P03, scrolling in the Windows & Scripts section of the WindowMaker automatically scrolled the canvas section.

IMS-3198575

960394458

When a new InTouch ViewApp derived template was created using a blank application template, the newly created template could not be opened. The template remained checked out, and could not be checked in. A warning message “Not a valid application template package file” was displayed.

IMS-3200524

960395975

In WindowViewer, the control panel at the bottom of the Multi pen trend was not visible when the Hide Top Header option was selected.

IMS-3202978

960390333

Post-upgrade to InTouch HMI 2023 R2, the Alarm DBLogger stopped responding and could not be opened.

IMS-3205397

960397049

Post-upgrade to InTouch HMI 2023 R2, when the network card is activated, InTouch components such as Application Manager, WindowMaker, and WindowViewer took a long time to start.

IMS-3212602

960395848

When a window was opened, the windows properties displayed the condition script appended to the name of the window. When the window was renamed, the condition script was replaced with the new name.

IMS-3237984

960395974

When a wizard was created and subsequently deleted in a duplicated graphic object, and this object in embedded into an InTouch window, the wizard that was deleted still appeared.

IMS-3239030

960392252

In InTouch Web Client, when two elements of a graphic overlapped, the Alarm border was still visible.

IMS-3241286

960398473

When the windows of an application are exported and then imported, many windows displayed the same names.

IMS-3241935, IMS-3241972

960400322, 960399792

WindowMaker took a long time to open. UDTs could not be exported with the error message, “UDTSerialization:Save:Exception of type ‘System.OutOfMemoryException'”.

IMS-3243219

960399542

In the frame windows of InTouch HMI 2023 P04, the embedded .NET controls did not work properly.

IMS-3243526

960400727

The double-click action did not work on the scrollbars of the Alarm Client Control, but worked fine on the grid rows.

IMS-3244606

960398139

On Windows 11 operating system with InTouch HMI 2023 R2, some users could not edit Bitmap embedded on a window in the Window Maker.

IMS-3250867

960341378

The Background color of the Status column in InTouch Web Client did not change dynamically.

IMS-3251060

960390517

During Update Use Counts in Introductory Demo Application, the WindowMaker crashed without a message in the Logger.

IMS-3256421

960394633

In the Japanese installation of InTouch HMI 2020 R2 SP1 P01 on Windows 10 Pro Mac and Windows server 2019, the string formatting in the Meter Wizard was rounding the numbers differently.

IMS-3256429

960394633

In the Chinese installation of InTouch HMI 2020 R2 SP1 P01 on Windows 10 Pro Mac and Windows server 2019, the string formatting in the Meter Wizard was rounding the numbers differently.

IMS-3256841

960400283

Some users noticed performance issues when working with UDTs.

IMS-3258646

960385856

The WindowViewer running on the NAD Client was not pushing data to the Historian.

IMS-3260877

960403218

In Alarm Client Control, when an alarm is UNACK_RTN, the ACK color did not change.

IMS-3262526

960403399

When a window is launched in WindowMaker, the CPU consumption is about 5% when the default language is set to English. Switching the language caused 100% CPU usage.

IMS-3264093

960400133

In the OMI Viewapp, the Alarm Client and Query functions didn’t work until Historian server was restarted.

IMS-3267821

960401565

Post-upgrade from InTouch HMI 2023 to InTouch HMI 2023 R2, the SQL queries using SQL Access did not work.

IMS-3272910

960400499

When an instance of UDO derived template was created from a graphic with ‘Expression or Reference mode’ as a default custom property, and when the user changed the value of the custom property, the Default value mode displayed as Static.

IMS-3280020

960402885

WindowMaker printout had unusual background if  Images/Graphics were selected as HTML file.

IMS-3287663

960409213

There was a handle leak on Alarm Client Control when the RunQuery() method was called.

IMS-3292969

960406554

Post-upgrade from InTouch HMI 2020 R2 P01 to InTouch HMI 2023 R2, the Web widget could not be opened in the Azure Power Application.

IMS-3302540

960412777

Status element in Industraial Graphic did not expose properties in scripts which resulted in warnings. Also, could not add a ‘dot’ after the status element name in a script.

IMS-3303422

960407542

The SQLSelect() function did not work if a string was used with the WhereExpr parameter.

IMS-3307715

960414467

On a Chinese install of InTouch HMI, the help file of Industrial Graphic Editor was in German language instead of Chinese.

IMS-3337421

960420385

When tried to zoom-out an Industrial Graphic symbol or set to fit to window, the graphic changed to red-X and it could not be recovered later.

IMS-3341495

960413176

Post-upgrade from InTouch HMI 2017 U3 SP1 to InTouch HMI 2023 R2, there were issues navigating to some of the windows.

Defect ID

SR/Case Number

Description

IMS-3023929

960341228

In the Web Client, incorrect alarm bits were displayed.

IMS-3036283

960368485

During runtime, some of the map graphics were missing from Web Client.

IMS-3188498

960368821

In the Web Client, expected alarm data intermittently did not display.

IMS-3239030

960392252

In the Web Client, an alarm border visibility issue occureed as one graphic overlapped with another graphic.

IMS-3250867

960341378

In the Web Client, the background color of the Status column did not change when the fill style animation configuration was modified.

Issue ID

Description

3298289

Insight screen showed blank when tried to publish data from InTouch HMI.

Workaround:

1. Go to c:\program files (x86)\Wonderware\Intouch\InsightPublisher\x64 and open the aahCloudConfigurator.exe.config file.
2. Update the following values:
   • <add key=”PublisherProcess” value=”C:\Program Files (x86)\Wonderware\InTouch\InsightPublisher\x64\aahInTouchTagImport.exe” />
   • <add key=”PublisherPrerequisite” value=”C:\Program Files (x86)\Wonderware\InTouch\InsightPublisher\x64\aahPublisherPrerequisites.dll” />
3. Relaunch the publisher.

2897808

Attempting to sign an alarm acknowledgement fails in managed InTouch with an error message warning of incorrect user credentials. The SignedAlarmAck feature is not currently supported for Managed InTouch configured for AVEVA Operations Control connected experience.

1928318

When the Supertag instances are created by importing from a .CSV file, the imported Supertags are not displayed in the Supertags pane of the WindowMaker.

Workaround: The Supertag instances created by importing from a .CSV file can be viewed in the tag dictionary.

1826926

When a window containing a symbol with an embedded MapApp widget is viewed in WindowViewer, the MapApp does not load.

Workaround: To view the embedded MapApp widget upon fast switching to WindowViewer:

1. Navigate to C:\Windows\System32\.
2. Locate the file ‘dbghelp.dll’. Copy the file and paste it to C:\Program Files (x86)\Common Files\ArchestrA\.
3. Setup the below registry in windows. [HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\ArchestrA\WebApplications\Default\SuiteLink]

   “V2Server”=dword:00000001

   “V3Server”=dword:00000001

1765301

When an existing Custom Client Control or Web Widget is overwritten to the Cloud, the latest version is not available for other users.

Workaround: To overwrite an existing Custom Client Control or Web Widget to the Cloud, restart the WindowMaker and delete the existing client control or Web Widget in the source repository. This allows successful upload/download of the the client control.

Similarly, restart the WindowMaker to retrieve the latest Custom Client Control or Web Widget.

TFS-1351507

Language switching is not supported for the Carousel Widget in runtime.

TFS-1369183

A Carousel Widget containing the Web Browser Widget, QR Code Scanner Widget, Trend Client Control, Alarm Client Control or SQL Data Grid Control will not display correctly in WindowViewer, as default browser security options prevent cross-origin requests.

TFS-1372178

Carousel widgets in a managed application migrated from InTouch 2020 to InTouch 2020 R2, do not contain the latest properties.

Workaround: On migrating a Galaxy from InTouch 2020 to InTouch 2020 R2, run the IDE as an Administrator atleast once, to allow loading the latest InTouch 2020 R2 carousel widget properties.

TFS-1371799

When an InTouch 2020 application (.aapkg) is exported and imported to InTouch 2020 R2, then the default namespace for a tag reference within a Carousel widget is not resolved in runtime.

Workaround: Open the graphic containing the Carousel widget. Edit any property and save the graphic. The tag reference is resolved, and the graphic is displayed in runtime.

TFS-1374896

After a graphic/toolset is created, the letter case of the graphic name cannot be changed in WindowMaker. For example: INTOUCH cannot be changed to InTouch.

Workaround: Rename the graphic to a temporary name. Rename the graphic again with the correct letter case. For example: Rename INTOUCH to ChangeName and then rename to InTouch.

TFS-1377672

Connecting many clients to a busy OPC UA server may cause various warnings and errors to be logged from the InTouch OPCUA Host process. Warning messages are for information purposes only and do not indicate any loss in functionality. Error message indicate that the operation was aborted.

Workaround: It is recommended that client connections to the server be planned and monitored, so not to burden the server and cause connection failures.